Return Policy

Refund Policy for StartSmoothly LLC

At StartSmoothly LLC, our goal is to facilitate the smooth start of your business by assisting in the formation of LLCs, and the opening of business bank accounts and Stripe accounts in the United States. We understand the importance of clear and transparent policies for our clients. The following refund policy outlines the conditions under which refunds are offered.

1. LLC Formation Services:

No Refund After Process Initiation: Once we begin the process of forming your LLC, we cannot offer a refund. This is due to the immediate incurrence of costs and resources dedicated to the formation of your LLC upon starting the process.

2. Bank and Stripe Account Opening Services:

Approval-Based Services: Our services for opening business bank accounts and Stripe accounts are contingent upon approval from the respective financial institutions. We facilitate the application process on your behalf but do not have control over the approval decisions made by these institutions.

No Refund for Non-Approval: If the bank or Stripe decides not to approve your account application, StartSmoothly LLC is not responsible for this decision, and we cannot offer a refund. Our service fee covers the process of application preparation and submission on your behalf.

3. Refund Requests:

Eligibility and Process: Refund requests for services that have not yet been initiated (i.e., before we start the LLC formation process) must be submitted in writing within 24 hours of the initial service purchase. Please provide your order number and a clear reason for the refund request.

Assessment: All refund requests will be evaluated on a case-by-case basis. We reserve the right to offer partial refunds in specific scenarios where work has commenced but has not reached a point of irrevocable progress.

Processing: Approved refunds will be processed within 30 days of approval and will be credited back to the original method of payment.

4. Contact Us:

For any questions or concerns regarding our refund policy or to submit a refund request, please contact us at support@startsmoothly.com

5. Policy Changes:

StartSmoothly LLC reserves the right to modify this refund policy at any time. Changes will be posted on our website and will be effective immediately upon posting.